LOYALTY DEPOT

No. earn as many points as you can!

Your voucher code will pop-up once you redeem your points. The code will also be sent to your email just in case you miss this, or click away. If you still can't find your code, please contact us via jamie@highdiveapparel.com and we will resolve anything needed as quickly as possible.

Loyalty voucher codes cannot be used alongside other discount codes. Only one code can be used per order, and we cannot combine these codes together, so make sure to redeem high value vouchers where you can.

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).

Points earned through making purchases can take up to 30 days after your package arrives to be approved. Other activities such as creating an account, downloading the app and following us on socials will only take a few minutes to process.

If you no longer wish to earn points, please contact us and ask to be un-enrolled. We'll un-enrol you and you will lose any points you have accrued. We can re-enrol you, however your point total will begin from zero.

Points cannot be used directly, please redeem your points for a voucher which can then be applied during checkout.

If one item is purchased with loyalty points, the points will be refunded to your account along with any funds, if necessary. If multiple items are purchased, the loyalty points will be spread evenly throughout the order and the correlating points will be refunded according to what item/items were returned.